Quality Assurance Services
NCPI SOLUTIONS aims to provide defect free goods and services to its clients on time and within budget.
NCPI SOLUTIONS operates a Quality Management System that has gained BS EN ISO 9001 : 2000 and BS EN ISO 140001 certification, including aspects specific to the design, supply and installation of air conditioning systems together with all forms of environmental engineering and building services.
The management is committed to:
- Develop and improve the Quality Management System
- Continually improve the effectiveness of the Quality Management System
- The enhancement of client satisfaction
The management has a continuing commitment to:
- Ensure that client needs and expectations are determined and fulfilled with the aim of achieving client satisfaction
- Communicate throughout NCPI SOLUTIONS the importance of meeting client needs and legal requirements
- Establish the Quality Policy and its objectives
- Conduct Management Reviews of the effectiveness of the implementation of the Quality Management System
- Ensure the availability of resources
The structure of the Quality Management System is defined in this Quality Manual.
All personnel understand the requirements of this Quality Policy and abide with the contents of the Quality Manual.
In addition to all English and EU commercial legislation and regulations, NCPI SOLUTIONS complies with all legislation and regulations specifically related to its business activities.
NCPI SOLUTIONS constantly monitors its quality performance and implements improvements when appropriate.
This Quality Policy is regularly reviewed in order to ensure its continuing suitability.
